Who is responsible
launchladder.lol (“launchladder”, “we”, “us”) is owned and operated by Aakash Pawar, an individual based in India. It is not a company or a registered business entity. Aakash Pawar is the data fiduciary (data controller) for the personal data described here. Contact: hello@launchladder.lol.
What we collect
- From Google when you sign in: your name, email address and profile photo.
- What you give us: your handle, display name, headline, location, website and links, the products you list (text, logo and screenshots), reviews, vote comments, replies, votes, upvotes and notification settings.
- What the site records as you use it: your credit purchases, takes and ledger, which products you opened through Visit, the helpful marks you give, and your notifications.
- Technical data: the session cookie that keeps you signed in, your IP address and browser details in short-lived server logs and rate limits, and aggregate, cookieless page analytics.
- From Dodo Payments: the amount, currency, status and a reference for each payment. We never receive your card or bank details.
Why we use it
- To run your account and the site: sign-in, listings, reviews, rounds, credits and notifications. This is necessary to provide the service you ask for.
- To moderate posts and prevent fraud, abuse, vote rings and duplicate accounts.
- To send the emails you can turn off (dethroned, reign report, round won) and those you cannot (payment receipts and important account or policy notices).
- To meet legal, tax and accounting obligations and to handle complaints and disputes.
We do not sell your personal data, use it for advertising, or build advertising profiles.
Legal bases (EEA and UK)
If you are in the European Economic Area or the United Kingdom, we rely on these legal bases under the GDPR and UK GDPR:
- performance of our contract with you, to run your account, listings, rounds, credits and notifications;
- our legitimate interests, to moderate content, keep the site secure, prevent fraud and abuse, and send service emails, balanced against your rights;
- legal obligation, for tax, accounting and responding to lawful requests;
- your consent, where we ask for it; you can withdraw it at any time.
Automated moderation
Text you post is checked automatically before it appears. The check decides only whether a post is specific, on topic and within the rules; it does not decide anything about your account on its own. If you disagree with a decision, edit and resubmit, or ask us at hello@launchladder.lol for a human review.
What is public
Your handle, display name, photo, headline, location, website and links, the products you list, your reviews, replies, upvote counts and your record on the ladder and in the Hall of Kings are public. Your email address, credit balance and payment history are private.
Who processes it for us
We share personal data only with service providers that help run launchladder, and only what each needs:
- Google (sign-in);
- Cloudflare (hosting, file storage, security and cookieless analytics);
- our database hosting provider;
- Dodo Payments (payments, tax and receipts, as merchant of record);
- OpenRouter and the model providers it routes to (automated moderation of the text you post);
- our email delivery provider.
A product page may show a demo video from YouTube, Vimeo or Loom. Nothing from that provider loads until you press play; once you do, the video plays from the provider and its own privacy policy applies to that viewing (YouTube videos use its privacy-enhanced mode).
We may also disclose data when the law requires it, to protect people from harm, or to a new owner of launchladder, who must keep this policy.
Where it is processed
These providers may store and process data outside the country you live in, including in India, the United States and the European Union. We transfer data only as the law allows: from India as Indian law permits, and from the EEA or the UK under an adequacy decision or the European Commission’s standard contractual clauses (with the UK addendum) agreed with our providers.
How long we keep it
We keep your account data while your account exists. When you delete your account, we remove your profile, photo, Google sign-in and unpublished content straight away, except the public record described in the Terms (reviews, reigns, Hall of Kings entries and round records, shown as “deleted user”). We keep payment and ledger records for as long as tax and accounting law requires, which is usually 8 years. Server logs are kept for a short period for security.
Your rights
You can:
- access and download a summary of your personal data;
- correct or update it (most of it directly in your profile settings);
- delete your account and data, as described above;
- withdraw consent where we rely on it, and turn off optional emails in your settings;
- nominate someone to exercise these rights for you if you die or become incapable;
- restrict or object to processing based on legitimate interests, and receive your data in a portable format (EEA and UK);
- complain to the Grievance Officer, and to the Data Protection Board of India, your EU or EEA data protection authority, or the UK Information Commissioner’s Office.
Write to hello@launchladder.lol to use any of these rights; we respond within one month.
United States privacy rights
If you live in California or another US state with a consumer privacy law, you have the right to know what personal information we collect and how we use it, to access, correct and delete it, and not to be treated differently for using these rights. In the last 12 months we collected the categories listed under “What we collect”, for the purposes listed under “Why we use it”, and disclosed them only to the service providers listed above. We do not sell personal information, do not share it for cross-context behavioural advertising and do not use sensitive personal information to infer characteristics about you. Write to hello@launchladder.lol to make a request; we verify it against your account before acting.
Security
We use encryption in transit, access controls and limited access to production data. No system is perfectly secure; if a breach affects your personal data, we will tell you and the authorities as the law requires.
Children
launchladder is only for people aged 18 or over. We do not knowingly collect data from children; if we learn that we have, we delete it.
Grievance Officer
Aakash Pawar, hello@launchladder.lol. We acknowledge privacy complaints within 48 hours and resolve them within one month.
Changes
If we change this policy, we post the new version here with a new date and tell signed-in users about material changes by email or in the app.
Questions? Write to hello@launchladder.lol.